When you open up the doors of your small business you're subjecting yourself to criticism. Not just on social media (though that seems the most popular these days) but over the phone, & from store walk-ins.
Many people are quick to compare you to something similar or familiar to them, even though you have no idea of what they're talking about.
A lot of folks are on vacation, visiting from somewhere far away & have nothing but time to dissect your every offering & give you untimely suggestions.
Others will be vocal about their dietary restrictions, & the discomforts that certain foods may cause them. We never like to ask, & feel like it's none of our business. I wouldn't bother my good friends with any allergy concerns unless they were life-threatening, let alone a complete stranger.
Then, you have your typical sales person: an extra perky human dressed in an embroidered polo shirt & nice pants who wants to know why you- a smart business owner, is spending way too much on your phone bill, internet service, credit card processing, pest control, uniform cleaning, etc.
It's what they don't warn you about in business school or when you're about to open your first location. "The 'Looky-Lous' are coming & they're armed with plenty of unsolicited advice that you never asked for."
It comes from a good place, of course. Even though they probably aren't going to buy anything to support this endeavor that you've sacrificed your heart & soul into for years. It's good to know that they know you exist & that your business is on the tip of their tongue.
God bless their hearts.
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